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itil practitioner certification usa
  • itil practitioner certification usa

ITIL Practitioner certification Training

Price range: $99 through $1,999

ITIL® Practitioner certification offers practical guidance on how to adopt and adapt the ITIL framework to support your business’ objectives. It enables practitioners to not only speak the language of ITIL, but be able to translate it and use it in practice. The ITIL® Practitioner course provides practical guidelines to maximize the value obtained from the adoption of ITIL®.

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ITIL Practitioner Certification Training in USA and Canada

Certification Guide Inc offers comprehensive ITIL Practitioner Certification Training designed for IT professionals across the USA and Canada. This course is perfect for those who have completed the ITIL Foundation and want to deepen their understanding of ITIL principles with practical skills to improve IT service management.

Gain Practical ITIL Practitioner Skills to Advance Your Career

Our training focuses on applying ITIL best practices in real-world settings. You will learn essential skills such as managing organizational change, improving communication within IT teams, and measuring IT service performance with meaningful metrics. The course emphasizes continual service improvement (CSI) to help your organization deliver better IT services.

Through interactive exercises, real-life case studies, and expert instruction, you will gain the confidence needed to implement ITIL principles effectively and drive service excellence. Additionally, the course teaches techniques for risk management and stakeholder engagement, which are critical for successful IT service projects.

Flexible Learning Options Available Throughout USA and Canada

To fit your busy schedule, Certification Guide Inc offers both online and in-person training sessions. Our curriculum is updated regularly to align with the latest AXELOS ITIL standards, ensuring you receive current and relevant knowledge. Whether you are based in a major city or a remote area, our flexible options make it easy to participate and learn.

Why Choose Certification Guide Inc for Your ITIL Training?

Our experienced trainers focus on practical, hands-on learning to help you apply ITIL concepts in your workplace successfully. If you’re new to ITIL, consider starting with our ITIL Foundation Certification Training to build a strong base.

For more official ITIL information, visit the AXELOS ITIL website.

Enroll now in ITIL Practitioner Certification Training with Certification Guide Inc and take a decisive step toward ITIL mastery and career growth.

Overview

ITIL® Practitioner certification offered by Certification Guide is the next step for individuals having obtained the ITIL® V3 Foundation certification and learned the basics of IT Service Management. With this course, you will find out how to adopt and adapt the ITIL® framework within day-to-day situations and responsibilities.

Certification Guide’s ITIL® Practitioner certification that helps professionals to understand how to adopt and adapt this ITSM system to support business objectives. By covering the three key areas crucial for success of improvement initiatives, namely Organizational Change Management, Communication and Measurement and Metrics, ITIL® Practitioner offers a comprehensive method to carry out Continual Service Improvement (CSI) to deliver value and maintain global quality benchmarks.

Key Features

2 day (16 hours) Intensive traditional classroom training OR Instructor led live online training

Lifetime access to the ITIL Practitioner courseware

Chapter end Quizzes and Industry based real-life case studies
Access to the ITIL Practitioner exam practice simulations

16 PDU’s and course completion certificate

ITIL Practitioner online exam voucher by AXELOS

100% Guarantee to pass exam in first attempt

Dedicated ITIL certified staff to support your studies

About the Course

Steps to be certified in ITIL Foundation from AXELOS

Step 1: Send an email to support@certification-guide.com to collect you ITIL Practitioner exam voucher.
Step 2: Schedule your ITIL Practitioner` online exam  any time before 12 months from the voucher issue date and follow the given exam instructions
Step 3: Initiate exam and answer for all 40 questions  and click on submit to review the result

Step 4: Download the soft copy of your ITIL Practitioner certificate from AXELOS/Peoplecert portal

Examination format:

No of questions: 40 MCQ
Exam duration: 135 minutes
Passing score: 70%
Exam type: open book

Examination cost

Exam cost is Included in the course fee. ITIL Practitioner exam voucher comes with a validity of 6 months

Curriculum for ITIL Practitioner certification Training

Introduction:
Introduction to PMI, PMP, and Course
Certification Guide, Instructor, Participant introduction and Set expectation by participant
Using ITIL – adopt and adapt
Understanding service
Delivery models
Service management versus IT service management

Guiding principles

Focus on value
Design for experience
Start where you are
Work holistically
Progress iteratively
Observe directly
Be transparent
Collaborate
Keep it simple
Applying the guiding principles

The CSI approach

Characteristics of the CSI approach
Step-by-step guide to the CSI approach

Metrics and measurement

What is measurement for?
ritical success factors and key performance indicators
Metric cascades and hierarchies
Metric categories
Assessments
Reporting
Continual improvement of metrics and measurement

Communication

Why good communication is important
Communication principles
Communication techniques

Organizational change management

Essentials for successful improvement
Clear roles and responsibilities
OCM and ITIL change management
Impact of organizational change management
Understanding people’s transition through change
Key activities for effective organizational change management
Continual improvement of organizational change management

Toolkit

CSI approach
Metrics and measurement
Communication
Organizational change management

FAQ

Does the course fee include the examination fee as well?

The exam fee is included in the ITIL® Practitioner course fee. You will receive an email containing our exam voucher code and instructions to take the exam online on day 2 of your course.

Will I get the ITIL- Practitioner ® certificate after completing this ITIL- Practitioner ® certification course?

On completing the ITIL Practitioner Training course from Certification Guide, you will get a 16 contact hours (PDU’s) certificate and the course completion certificate from Certification Guide. 

Does CG offers 100% money back guarantee?

Yes, we offer 100% money back guarantee to pass the exam in first attempt on our ITIL Practitioner training. CLICK HERE to know more about the money back guarantee.

How do I get my ITIL- Practitioner certificate after completing the exam through AXELOS?

You can download the soft copy of your ITIL V3 Practitioner certificate from AXELOS/Peoplecert portal

How long the course materials access will be provided?

All registered participants will receive a link to download the courseware from Dropbox. Once downloaded, you will have lifetime single-user access to the CG course material.

When will I receive the course location and the workshop details?

Registration confirmation email and the courseware access will be shared immediately after the registration. Other details such as location, venue, timing’s. do’s and don’ts will shared 5 day prior for in-person classroom training and link to join the class, timing’s (time zone) details will be shared 24 our prior to the class.

How do I reschedule OR cancel my enrolment? 

Absolutely yes, you need to drop an email to Support@certificationguide.com with your request, and depending upon when you raise a refund or rescheduling request, a fee will be applicable. To learn more, please read our refund policy.

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